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🎬 Entertainment & Streaming Accounts
🎬 Entertainment & Streaming Accounts
💻 Software & Utilities
💻 Software & Utilities
🤖 AI Tools & Assistants
🤖 AI Tools & Assistants
🧠 Study & Learning Tools
🧠 Study & Learning Tools
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Frequently asked questions
🟢 Do you accept returns?
Because all products at Aurixa Digital Store are digital and delivered via email, we unfortunately cannot accept returns once an item has been delivered.
Digital items (like account access, software keys, or subscriptions) cannot be “returned” the way physical goods can.
🟢 Are my purchases final sale?
Yes. All purchases are final sale since each product is digitally delivered.
However, your satisfaction is important to us — if you face any issue with your order, we’ll do our best to fix it quickly.
🟢 What if my product doesn’t work or I received the wrong item?
No worries! 😊
If your account, key, or license doesn’t work as expected, please contact our support team within 24 hours of delivery.
We’ll verify your order and provide a free replacement or fix as soon as possible.
🟢 How long does delivery take?
Most products are delivered to your email within 24 hours after purchase.
Sometimes, delivery may take a bit longer due to system checks or high order volume — but don’t worry, you’ll always receive your item.
🟢 What if I entered the wrong email address?
If you entered the wrong email during checkout, please contact us as soon as possible.
We can update your email before delivery. Once the product has been sent, unfortunately, we cannot resend it to another address for security reasons.
🟢 How do I contact support?
You can reach us anytime via our Contact Us page or email:
📩 Aurixa.shop@gmail.com
We aim to reply within a few hours — friendly and reliable support, always.
🟢 Can I cancel my order?
If your order has not yet been delivered, you may request a cancellation by contacting us immediately.
Once your digital product has been sent, the order becomes final and non-refundable.